About
 nfoAnytime:
is Connecticut's
real-time, web-based reference service that provides live librarians
to assist students, faculty and the public in finding information to
support their research.
InfoAnytime is contracted through
Tutor.com
and allows students and patrons of the trial sites to connect to a
professional librarian 24 hours a day, 7 days a week. Sessions are
conducted via online chat, using information found on the web and in
CT's very own
iCONN
databases. Anyone with a web browser can access the service -
there is no special software required.
Users of the service click on the InfoAnytime links above,
enter their name and their question and wait a few moments for a
librarian to come online.
Professional, highly-trained librarians conduct reference interviews
via online chat, and provide answers and further resources in the
form of web sites and online database citations. These online
resources appear directly on the user's screen, next to the chat
session window. The user may interact both with the web sites
provided and with the librarian until his/her question has been
answered satisfactorily.
At the end of each session, both the participant and the reference
librarians at the college receive transcripts of the session via
email.
Have questions about the service? Please contact
Connecticut Library Consortium Kirsten Kilbourn at 860-344-8777 or
send an email to
InfoAnytime@ctlibrarians.org.
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